Lauren Prosser
Last updated: July 2026
By accessing this website or engaging my services, you agree to the following terms and conditions. Please read them carefully.
These Terms and Conditions apply to laurenprosser.com and to all services offered by Lauren Prosser (the trading name of Lauren Reilly, trading also as Illuminate Mind Body Soul, ABN 83 355 424 132). References to “Lauren Prosser” throughout this document include Lauren Reilly and Illuminate Mind Body Soul.
Lauren Prosser offers life coaching services, digital programmes and related resources, including discovery calls, check-in calls, one-on-one and group coaching, online courses, pre-recorded content, and in-person events, workshops and retreats. Coaching is not a substitute for professional medical, psychological, legal or financial advice. If you require such services, please seek qualified professional support.
Participation in any session, call, event or programme is also governed by the Waiver & Liability agreement, which forms part of these Terms and Conditions. Where the two documents address the same subject, the Waiver & Liability agreement takes precedence on matters of risk, participation and liability.
All programme fees are outlined at the point of purchase. Payment is required in accordance with the payment schedule agreed at enrolment. All prices are in Australian dollars unless otherwise stated.
Due to the nature of coaching and digital programmes, refunds are not available once a programme has commenced or digital content has been accessed. If you have concerns about your purchase, please contact me at lauren@laurenprosser.com and I will do my best to find a fair resolution.
Cancellation and rescheduling terms for coaching sessions, calls, events and retreats are set out in the Waiver & Liability agreement. In short, a minimum of 24 hours’ notice is required for coaching sessions and calls, and separate terms apply to in-person events, workshops and retreats as communicated at the time of booking.
All content on this website — including text, images, frameworks, programme materials and resources — is the intellectual property of Lauren Prosser. You may not reproduce, distribute or use any content without prior written permission.
Everything shared within a coaching relationship is treated with the utmost confidentiality. I ask that clients extend the same respect to any materials, resources or information shared within a programme.
Coaching results vary between individuals. The outcomes experienced by others shared on this website are not a guarantee of your results. Your results will depend on your own efforts, commitment and circumstances.
The content on this website is provided for informational purposes only. While I take care to ensure accuracy, I make no representations or warranties about the completeness or suitability of the information provided.
This website may contain links to third-party websites or services. These are provided for convenience only. I do not endorse and am not responsible for the content, accuracy or practices of any third-party site.
To the extent permitted by law, Lauren Prosser is not liable for any direct, indirect or consequential loss arising from your use of this website or engagement with my services. Liability relating to participation in coaching sessions, calls, programmes and events is addressed specifically in the Waiver & Liability agreement.
These Terms and Conditions may be updated from time to time to reflect changes in services, legal requirements or business practices. The version published on this website at the time of your purchase or engagement applies. Continued use of this website or ongoing engagement with my services following any update constitutes acceptance of the revised terms.
If any provision of these Terms and Conditions is found to be invalid or unenforceable, that provision will be limited or removed to the minimum extent necessary, and the remaining provisions will continue in full force and effect.
These Terms and Conditions, together with the Waiver & Liability agreement, Privacy Policy and Disclaimer, constitute the entire agreement between you and Lauren Prosser regarding your use of this website and engagement with these services, and supersede any prior understanding or agreement, whether written or verbal.
These terms are governed by the laws of Queensland, Australia. Any disputes will be subject to the jurisdiction of the courts of Queensland.
If you have any questions about these Terms and Conditions, please contact me at lauren@laurenprosser.com.