Privacy Policy.

Your privacy is important to me. This Privacy Policy explains how Lauren Prosser (the trading name of Lauren Reilly, trading also as Illuminate Mind Body Soul, ABN 83 355 424 132) collects, uses and protects your personal information when you visit laurenprosser.com or engage with my services. References to “I” or “Lauren Prosser” throughout this document include Lauren Reilly and Illuminate Mind Body Soul.

Information I collect

I may collect personal information that you voluntarily provide, including:

• Your name and email address when you subscribe to my newsletter or contact me
• Information you share during a discovery call, check-in call or coaching enquiry
• Payment information when you purchase a programme or service (processed securely through third-party payment providers)
• Usage data collected automatically when you visit my website, including your IP address, browser type and pages visited

How I use your information

I use the information I collect to:

• Respond to your enquiries and provide coaching services
• Send you newsletters and updates you have subscribed to
• Improve my website and services
• Process payments and fulfil programme access
• Comply with legal obligations

Cookies

This website uses cookies to improve your browsing experience and analyse site traffic. You can choose to disable cookies through your browser settings, though this may affect the functionality of the site.

Third-party services

I may use third-party services including email platforms, payment processors and analytics tools. These services have their own privacy policies and I encourage you to review them. I do not sell your personal information to third parties.

Data security

I take reasonable steps to protect your personal information from unauthorised access, disclosure or misuse. However, no method of transmission over the internet is completely secure and I cannot guarantee absolute security.

Your rights

Under Australian Privacy Law, you have the right to access the personal information I hold about you and request corrections if necessary. To exercise these rights or ask any questions, please contact me at lauren@laurenprosser.com.

Changes to this policy

I may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date. Continued use of this website constitutes acceptance of the updated policy.

Contact

If you have any questions about this Privacy Policy, please contact me at lauren@laurenprosser.com.