Lauren Prosser
Last updated: September 2026
Please read this Waiver and Liability Agreement carefully before attending, enrolling in, purchasing, accessing, using, consuming or participating in any service, program, session, course, content, event, product or other offering provided by Lauren Prosser. By participating in, accessing, purchasing, using or consuming an offering covered by this Waiver, you acknowledge that you have read and understood the terms below and agree to them, subject to any rights that cannot lawfully be excluded or limited.
This Waiver and Liability Agreement applies to services, programs, activities, content, resources, products and experiences offered, provided, supplied or made available by Lauren Prosser (the trading name of Lauren Reilly, trading also as Illuminate Mind Body Soul, ABN 83 355 424 132).
These may include, but are not limited to:
These are collectively referred to in this Waiver as the “Offerings.”
References to “Lauren Prosser” throughout this Waiver include Lauren Reilly and Illuminate Mind Body Soul, where applicable.
Lauren Prosser provides coaching, educational and personal-development services and resources.
Depending on the particular Offering, this may include coaching, education, personal reflection, goal setting, accountability, mindset work, guided practices, breathwork, meditation, hypnotherapy, digital learning, group experiences, events and other personal-development activities.
The nature and inclusions of an individual program, product, event or service may vary and will be communicated through the relevant program information, booking information, product description or applicable terms and conditions.
Participation in the Offerings covered by this Waiver is voluntary. This includes your choice to participate in, access, use or consume a particular activity, practice, session, piece of content, resource, product, food, beverage, supplement or other item.
You are responsible for deciding whether a particular Offering or activity is appropriate for you. You may choose not to participate in, use or consume a particular activity or item and are encouraged to honour your personal limits and communicate any questions, concerns or discomfort where appropriate.
A decision not to participate in, access, use or consume a particular Offering, session, activity, piece of content, product or item does not, by itself, pause, modify, extend or cancel your enrolment or program, alter your payment obligations, or entitle you to a refund, credit, transfer, replacement session or extension.
Any request to pause, modify, extend, transfer or cancel an enrolment or program, or to receive a refund or credit, will be considered in accordance with the applicable program or purchase terms and conditions and any rights you may have under Australian Consumer Law.
You are responsible for considering your own physical and mental health, personal circumstances and individual needs when deciding whether to participate in an Offering.
Before participating in an activity that may have physical or psychological effects, you are encouraged to disclose any relevant health information that may reasonably affect your safe participation and to seek advice from an appropriately qualified healthcare professional where necessary.
This may be particularly relevant if you:
If you are uncertain whether an activity, practice, product or supplement is appropriate for you, you should seek advice from an appropriately qualified healthcare professional before participating in or using it.
Where food, beverages, supplements or other consumable products are provided, discussed, recommended or made available as part of an Offering, you remain responsible for determining whether they are appropriate for your individual circumstances.
You should consider any allergies, intolerances, dietary requirements, medical conditions, medications, pregnancy or other relevant health considerations before consuming a product.
Information concerning food, nutrition or supplements is provided for general educational or personal-development purposes unless expressly stated otherwise and is not intended to replace individual medical, nutritional, pharmaceutical or other appropriately qualified professional advice.
Where necessary, consult your doctor, pharmacist, dietitian or other appropriately qualified healthcare professional before commencing a supplement or making a material change that may affect your health.
Coaching and personal-development services are not crisis services and are not substitutes for psychological, psychiatric or other clinical mental-health care.
If you are experiencing an acute mental-health crisis, believe you may be at risk of harming yourself or another person, or require clinical assessment or treatment, you should seek appropriate professional or emergency support rather than relying on coaching services or content.
Lauren Prosser may recommend that you obtain appropriate professional support or may determine that a particular coaching service is outside the appropriate scope of the services being offered.
Unless expressly stated otherwise, the Offerings are provided for coaching, educational, informational and personal-development purposes.
They do not constitute medical treatment, psychotherapy, psychological treatment, psychiatric treatment, dietetic treatment, legal advice, financial advice or another regulated professional service.
Information provided through an Offering should not be used as a substitute for individual advice from an appropriately qualified professional where such advice is required.
You acknowledge that some activities—including breathwork, meditation, visualisation and hypnotherapy—may produce physical or emotional responses.
These may include:
Individual experiences vary.
You are encouraged to stop an activity if you become concerned about your wellbeing and to seek appropriate medical or professional assistance where necessary.
Participation in an activity is not a guarantee that any particular physical, emotional or personal-development experience or outcome will occur.
You remain responsible for your own choices, decisions and actions before, during and after participating in an Offering.
You acknowledge that personal-development work may involve reflection on personal experiences, beliefs, relationships, behaviours and emotions and that individual responses will vary.
Nothing in this Waiver requires you to continue an individual activity that you do not wish to participate in.
Choosing to discontinue an individual activity, however, does not automatically cancel or alter your broader program enrolment, purchase or payment obligations.
Content published on laurenprosser.com, Lauren Prosser’s social media channels, emails, newsletters and other communication platforms is provided for general informational, educational and personal-development purposes.
Content may reflect Lauren Prosser’s personal experience, perspective, education and coaching training.
General content is not individualised advice and may not take into account your personal circumstances.
You remain responsible for determining whether and how you act upon general information and for seeking appropriately qualified professional advice where required.
To the fullest extent permitted by law, Lauren Prosser excludes or limits liability that may lawfully be excluded or limited in connection with the Offerings.
Nothing in this Waiver excludes, restricts or modifies any consumer guarantee, right, remedy or other protection that cannot lawfully be excluded, restricted or modified, including applicable rights under the Australian Consumer Law.
To the extent permitted by law, you acknowledge that you remain responsible for decisions and actions you independently take in reliance upon general coaching, educational or personal-development information.
This section applies to Offerings including coaching, programs, courses, digital and recorded content, events, workshops, retreats, guided practices, resources and products, subject always to rights and liabilities that cannot lawfully be excluded or limited.
Nothing in this Waiver is intended to exclude, restrict or modify any right, guarantee or remedy available to you under the Australian Consumer Law or any other applicable law where that right, guarantee or remedy cannot lawfully be excluded, restricted or modified.
Any refund, replacement, repair, cancellation or other remedy required by applicable law will be provided in accordance with those legal requirements.
Unless otherwise stated in writing, all program materials, recordings, videos, audio, written resources, frameworks, exercises, worksheets, downloads, training materials and other content supplied by Lauren Prosser are provided for your individual, personal use.
You must not copy, reproduce, record, share, distribute, publish, sell, license, commercially exploit, repurpose or provide access to these materials to another person without prior written permission from Lauren Prosser, except where permitted by law.
Your purchase or enrolment does not transfer ownership of Lauren Prosser’s intellectual property to you.
Individual results from coaching, personal-development programs, courses, practices and other Offerings vary.
Testimonials, examples, case studies or outcomes referred to on a website, social media account, program page or marketing material represent individual experiences and should not be interpreted as a promise or guarantee that you will achieve the same or similar result.
Your outcomes may depend on numerous factors, including your participation, implementation, consistency, circumstances, choices and other factors outside Lauren Prosser’s control.
No particular personal, professional, financial, relationship, health or other outcome is guaranteed.
Participants in group coaching, events, workshops, retreats and other group Offerings are expected to respect the privacy and confidentiality of other participants.
You agree not to disclose another participant’s personal story, circumstances or confidential information outside the group without that person’s permission.
While Lauren Prosser will take reasonable steps to promote confidentiality within facilitated group environments, the actions of other participants cannot be absolutely guaranteed or controlled.
Cancellation, refund, transfer, pause and rescheduling arrangements may differ between programs, services, events and products and are governed by the terms applicable to the relevant Offering.
Unless different terms are provided for a particular booking, coaching sessions, discovery calls and check-in calls require at least 24 hours’ notice to cancel or reschedule. A session cancelled or rescheduled with less than 24 hours’ notice may be treated as used or forfeited, subject to applicable law.
For events, workshops and retreats, the applicable cancellation terms will be communicated at or before booking.
A participant’s decision not to attend, participate in, access, use or complete an Offering does not automatically create an entitlement to a refund, credit, extension or transfer.
If Lauren Prosser cancels or materially changes an Offering, the available remedy or alternative arrangement will depend on the circumstances, the applicable booking terms and your rights under applicable law.
Photography or video recording may occur at some events, workshops, retreats or group sessions.
Where photography or filming is intended for promotional or marketing use, participants will be informed and may advise Lauren Prosser that they do not wish to be identifiable in such material.
Where practicable, reasonable steps will be taken to respect that request.
This section does not give participants permission to record coaching sessions, group discussions, program materials or other participants without appropriate consent.
Participants are expected to engage respectfully and appropriately with Lauren Prosser, team members, guests and other participants.
Behaviour that is threatening, abusive, harassing, seriously disruptive or creates a safety risk may result in a participant being asked to leave a session or event or having access to an Offering restricted or terminated.
Any financial consequences of termination will be determined in accordance with the applicable program terms, Australian Consumer Law and other applicable law.
This Waiver addresses participation, personal responsibility, risk and liability.
Individual programs, events, services and purchases may also be subject to separate terms and conditions dealing with matters including fees, payment plans, cancellations, refunds, intellectual property, access periods, scheduling and program delivery.
Where separate terms apply, you are responsible for reviewing and agreeing to those terms as part of the relevant purchase or enrolment.
Nothing in those terms or this Waiver excludes rights that cannot lawfully be excluded.
This Waiver is governed by the laws of Queensland, Australia.
By attending, enrolling in, purchasing, accessing, using, consuming or participating in an Offering covered by this Waiver, you acknowledge that you have read and understood this Waiver and agree to its terms, subject to any rights that cannot lawfully be excluded or limited.
If you have questions about this Waiver before purchasing, enrolling or participating, please contact Lauren Prosser at lauren@laurenprosser.com.